Intercom

Intercom (Customer messaging platform for support, marketing, and sales)

Intercom (Customer messaging platform for support, marketing, and sales)

Overview

Intercom enables targeted messaging, chatbots, and product tours for customer engagement. Starter at $74/month.

Features

Features:

Live chat and messaging

AI-powered bots

Targeted campaigns

Product tours and help center

Customer data platform

Integrations with CRM

Analytics and segmentation

Mobile SDK

Plans & Pricing

Starter: $74/month

Pro: Custom

Premium: Custom

Enterprise: Custom

Pros & Cons

Pros:

Personalized customer experiences.

Strong automation.

Scalable for growth.

Good for SaaS products.

Detailed analytics.

Cons:

Pricing opaque and high.

Complex setup.

Better for larger businesses.

Limited free options.

Support response times vary.
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