Keap

Keap (AI for small business CRM and automation)

Keap (AI for small business CRM and automation)

Overview

Small business CRM and automation with AI

Features

.AI-powered CRM
.Marketing automation
.Sales pipeline management
.Email and SMS campaigns
.Lead capture forms
.Client invoicing and payments
.Customizable automation
.Appointment scheduling
.Mobile app
.Reporting tools

Plans & Pricing

.Pro: $159/month
.Max: $229/month
.Max Classic: Custom pricing
.Free trial: 14 days

Pros & Cons

.Pros:
1. Easy marketing automation
2. Tailored for small businesses
3. User-friendly CRM
4. AI for lead scoring
5. Integrated payments
6. Good onboarding resources
7. Highly customizable flows
8. SMS and appointment tools
9. Extensive training material
10. Good mobile experience
Cons:
1. Pricey for solo users
2. Best features only in Max plan
3. Limited integrations on lower plan
4. Support hours not 24/7
5. Learning curve for complex automations
6. Occasional bugs in pipeline flows
7. Reporting not as deep as enterprise tools
8. Must upgrade for more users
9. No free forever plan
10. Customization needs setup time
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