Anti-Fraud Policy

Policy goals

The goal of this policy is to reduce fraud risk, improve buyer confidence, protect legitimate vendors, and preserve the integrity of ITMart24's marketplace systems.

Signals we may review

• Suspicious account activity, inconsistent business details, repeated policy breaches, or unusual traffic and conversion patterns.
• Misleading listings, unusual refund behavior, abusive review activity, or high-risk transaction characteristics.
• Behavior that suggests impersonation, account takeover, or evasion of prior enforcement.

Buyer and vendor obligations

• Provide accurate information during account creation, ordering, inquiry submission, and vendor onboarding.
• Cooperate with reasonable verification, dispute review, or support requests when risk signals appear.
• Do not manipulate billing, reviews, pricing, account creation, or listing behavior to gain unfair advantage.

Actions ITMart24 may take

• Request verification or supporting documentation.
• Delay, limit, suspend, or cancel listings, transactions, reviews, or account activity.
• Escalate the matter for legal, payment, compliance, or platform-security review where appropriate.

Reporting suspicious activity

If you believe a listing, vendor, buyer, review, or transaction is fraudulent or unsafe, please report it through the appropriate contact or support channel so the marketplace team can review it.