LiveAgent

Overview

LiveAgent is a knowledge base software for business teams evaluating practical software for daily operations. Quality Unit presents it as a practical option for teams that want a tool they can evaluate in terms of everyday usefulness, not just headline claims. The current product messaging points to a clear focus: Resolve 75% of customer conversations with AI. LiveAgent combines AI chatbot, live chat, ticketing & call center in one platform. Trusted by 15,000+ companies. Start free. From the available product details, one of the stronger signals is customers messaging you on social media? social media integrations respond to social messages, which helps explain where the product may fit in a real workflow.

Key Features

• Customers messaging you on social media? Social media integrations Respond to social messages up to 75% faster
• Visitors expect instant answers? The fastest live chat Increase conversions by up to 3× with live chat. Chat
• Customers asking the same questions? Knowledge base Reduce support workload by up to 30%. Create help articles

Best For

• Teams evaluating knowledge base software options for business teams evaluating practical software for daily operations
• Buyers comparing workflow fit, feature depth, and long-term usability

Pricing & Plan Notes

Plan names, feature limits, and billing terms can vary over time. Use "Get Now" to review the latest knowledge base software pricing details on the official website.

Before You Choose

• Review feature limits, integrations, and onboarding requirements
• Compare support options and billing terms before final selection